FAQ

About the Course

What is this course?

This is a job-readiness and professional development course for people working in, or entering, the UK private security industry.

It focuses on:

  • Real-world door and venue work
  • Professional conduct
  • Legal boundaries explained simply
  • Safeguarding, communication, and decision-making

Is this an SIA licence course?

No.

This course does not replace SIA licence training and does not issue an SIA licence.

You must still complete:

  • The correct SIA qualification
  • The SIA licence application

This course exists to help you perform properly once you’re on shift.

Why should I take this as well as the SIA course?

The SIA course helps you pass.
This course helps you keep the job.

It covers what most training providers don’t:

  • Real scenarios
  • Employer expectations
  • Mistakes that get people removed from sites
  • How your actions look on CCTV

SIA Licence & Legal Questions

Do I still need an SIA licence?

Yes.
If you are carrying out licensable activity, you must hold the correct SIA licence.

This course supports your knowledge — it does not grant permission to work.

Is this course recognised by the SIA?

The SIA does not endorse or accredit third-party training providers.

This course is designed to align with:

  • UK legislation
  • SIA guidance
  • Industry best practice

Is the legal information accurate?

Yes, based on current UK guidance at the time of creation.

However:

  • Laws can change
  • Venue procedures differ

You must always follow:

  • Your employer’s policies
  • Current legislation
  • Local authority requirements

Who the Course Is For

Who should take this course?

This course is suitable for:

  • New door supervisors
  • New security guards
  • Experienced security staff
  • Event and venue security
  • Anyone wanting to improve professionalism and confidence

Is this suitable for complete beginners?

Yes.
Everything is explained clearly, with no assumption of prior experience.

Is this useful for experienced staff?

Yes.
Many experienced staff use this as:

  • CPD
  • A refresher
  • A way to improve documentation, communication, and decision-making

CPD & Professional Recognition

How many CPD hours is the course?

Approximately 21 CPD hours, based on lesson length and learning outcomes.

Is this formally CPD accredited?

The course is CPD-structured, meaning it follows professional development principles.

Formal CPD recognition depends on:

  • Employers
  • Contractors
  • Industry bodies

Can I show this to employers?

Yes.

You can list it as:

Continuing Professional Development – Security & Door Supervision

Pricing, Discounts & Affiliates

How much does the course cost?

The standard price is £59.95.

Are discounts available?

  • Affiliate partners may offer discount codes
  • Limited-time promotions may be available

Why is this cheaper than an SIA course?

Because it is not a licensing course.

You are paying for:

  • Knowledge
  • Scenarios
  • Professional standards
  • Career development

What is the affiliate programme?

Approved affiliates can promote the course and earn commission on sales.

Affiliate discounts do not reduce course content or support

Tax, VAT & Expenses

Can I claim this course as a business expense?

It depends on your situation.

Generally:

  • Self-employed security staff may be able to claim it if it maintains or improves existing skills
  • Limited companies may be able to claim it as a business expense
  • New entrants usually cannot claim training used to enter a new profession
  • PAYE employees usually cannot claim unless their employer pays

Always check with an accountant or HMRC.

Does the price include VAT?

If VAT applies, it will be clearly shown at checkout.

Course Access, Progress & Certificates

How long do I get access?

You receive access for the period stated at purchase, typically long-term access unless stated otherwise.

Can I rewatch lessons?

Yes.
You can rewatch lessons as many times as you like while you have access.

Do I receive a certificate?

Yes.
You will receive a certificate of completion after finishing the course.

This certificate:

  • Is not an SIA licence
  • Does not replace mandatory qualifications

The Security Store

What is the store?

The store provides security-related equipment and essentials, such as:

  • PPE
  • Work accessories
  • Operational tools

Products are intended to support professional work.

Is the store mandatory?

No.
Purchasing from the store is optional.

You are free to source equipment elsewhere.

Are the products certified or approved?

Products are selected for general suitability, but:

  • Always follow employer requirements
  • Always check venue rules

The store does not override employer policy.

Do you offer refunds on store items?

Refunds, returns, and warranties are handled according to:

  • Consumer law
  • Supplier terms

Details are provided on the store checkout pages.

Find Work Near You – Job Board

What is the Find Work Near You section?

This is a job listing and connection platform where:

  • Security companies advertise roles
  • Door supervisors and guards find local work

Does using the job board guarantee work?

No.

The platform:

  • Connects workers with employers
  • Does not guarantee interviews or jobs

Hiring decisions are made entirely by employers.

Do I need to complete the course to use the job board?

Not always.

Some employers:

  • Prefer or require additional training
  • May favour candidates who complete this course

Requirements vary by employer.

Do you vet employers?

Employers are responsible for:

  • Legal compliance
  • Fair hiring practices

We provide the platform — not employment guarantees.

Employers & Security Companies

Can employers use this platform?

Yes.

Security companies can:

  • Advertise vacancies
  • Access better-prepared candidates
  • Promote professional standards

Can employers bulk-buy course access?

Bulk access may be available depending on agreement.

Contact us for employer-specific options.

Technical, Support & Contact

What devices can I use?

The course works on:

  • Mobile
  • Tablet
  • Laptop / desktop

An internet connection is required.

What if I forget my login?

You can reset your password using the login page.

Do you offer one-to-one support?

This is a self-paced course.

Support is provided for:

  • Technical issues
  • Access problems

Operational or legal advice during live incidents cannot be provided.

Does this course provide legal advice?

No.

The course provides general guidance and education, not legal advice.

Are you responsible for actions taken on shift?

No.

You are responsible for:

  • Your actions
  • Following employer procedures
  • Complying with the law

What this course is?

✔ Professional development
✔ Job-readiness training
✔ Real-world guidance

What this course IS NOT:

✘ An SIA licence
✘ Legal representation
✘ A guaranteed job