The Door Supervisor Hub — Privacy Policy
Last updated: 07/12/25
We at The Door Supervisor Hub (“we”, “our”, “us”) respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our website and use our services.
By using our website or services, you agree to the collection and use of information in accordance with this policy.
We may collect and process the following data:
Personal identification data: name, email address, phone number, billing/shipping address.
Account information: username, password (hashed), account creation date, subscription status.
Transaction data: purchase history, payment information (via third-party processors), order details.
Usage data: IP address, device type, browser type, pages visited, date/time of visits, cookies and usage logs.
Course data: which courses you have purchased or enrolled in, course completion status, progress data, dates of access.
Communications: any messages you send to us (support requests, contact forms, feedback).
We use data to:
Provide and manage your access to courses, store items, and services.
Process orders, payments, and deliveries.
Provide customer support and respond to inquiries.
Personalise the website experience and show relevant products or content.
Send transactional emails (receipts, course access info, course updates).
Send marketing or promotional emails only if you opt in. You may unsubscribe at any time.
Comply with legal, tax and accounting obligations.
Improve our website, security and service offerings.
We may disclose your data to:
Payment processors (e.g. Stripe, PayPal) to handle payments.
Delivery/shipping providers when fulfilling physical orders.
IT service providers, hosting providers, email providers and other service providers necessary to run the website.
Legal or regulatory authorities when required by law or to protect our rights.
Our business partners if you explicitly consent for joint products/services (rare scenario).
We do not sell or rent your personal data to third parties for marketing.
We adopt appropriate technical and organizational measures to protect your data against unauthorized access, loss, or destruction. However, no method of internet transmission is 100% secure — we cannot guarantee absolute security.
We use cookies and similar tracking technologies to:
Maintain your login session and shopping cart
Provide website functionality
Analyze site traffic and usage (analytics)
Provide advertising or marketing you have consented to
You will be presented with a cookie consent banner upon your first visit, where you can accept or decline non-essential cookies. You may manage or revoke consent at any time.
Under UK data protection laws you have the right to:
Access your data
Request correction of inaccurate data
Request deletion of your data (subject to legal requirements)
Restrict or object to processing
Withdraw consent at any time (where processing is based on consent)
Receive a copy of your data in a portable format
To make any request, contact us at: contact@thedoorsupervisorhub.
We may update this Privacy Policy periodically. When we do, we will post the updated date at the top. Continued use of the site after changes means you accept the new terms.
If you have any questions about this Policy, contact:
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